You can reach The Guitar ReRanch by email at: reranch@verizon.net Shipping Information: Aerosols, dyes and grain fillers can be shipped only within the contiguous United States and must be shipped UPS Ground. Most orders will ship at a flat rate of either $12.75 or $15.75 depending on the size of the order. Larger orders will ship at a higher rate again depending on size. The shipping cost will be shown before you place the order. We attempt to ship either the day the order is entered or a few days after. Occasionally an item is not in stock or the order rate has overtaken our capacity to ship. In these very rare cases orders can take up to two weeks to ship.